Will Engineer

Software Engineering & Harness Engineering

Build, understand, share.

Guides to software, AI agents, and automation. Projects to explore and lessons you can put to work.

willengineer / explorerNAVIGATION

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Three paths from understanding a concept to putting it into practice.

Projects worth exploring

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Will Chat

Will Chat

The customer service platform for your automation projects.

Deliver conversations, CRM, AI, and integrations to your clients on a ready-to-use foundation. Focus on workflows and the needs of each operation.

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The experience behind the writing

Six years building digital products, with the last two focused on software engineering. The work has grown from websites and stores to platforms, integrations, and AI infrastructure.

My current focus is domain-specific Harness Engineering: building environments where business teams use AI with access to the right systems and clear rules. Beyond applying that structure to software development, I build the foundation for teams to create, test, and improve their own workflows.

  1. 2020–2022

    Web and integrations

    Websites and stores connected to CRM, customer service, and automation for local businesses.

  2. 2023–2025

    Frontmidie

    Founded an agency and coordinated development, design, and marketing deliveries.

  3. Cilic

    Technical leadership

    Architecture and evolution of SaaS, agents, and integrations across APIs, CRMs, and ERPs.

  4. Today

    Will Engineer

    Web platforms and AI harnesses for the work of different business teams.

Have something to build?

A shared AI foundation with tools, context, and permissions tailored to each team. Marketing, finance, sales, and support can propose improvements and put them to work with testing, approval, and monitoring.

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